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Safety First
We prioritize safety without compromise, consistently applying industry best practices on every trip, across all our routes.
Trained Captains
Regular Alcohol Checks
Strict Speed Limit
First Aid Kits
Fire Extinguishers
CCTV Surveillance
Punctual
Our commitment to being a reliable travel companion is reflected in our punctual bus services, respecting our passenger's time.
Real Time Bus Tracking
Scheduled Stops Only
Regular Maintenance Checks
We Are Sustainable
Embark on a greener journey with our Loyalty Program for exclusive eco-friendly rewards.
Earn Green Coins
Redeem To Book Bus
Refer A Friend
Comfort Redefined
Our philosophy revolves around offering customers a peaceful and joyful journey. With a range of features, our buses are designed to unlock comfort for a delightful ride.
Recliner Seats
Noise Free
Charging Ports
Reading Lights
Clean Pit Stops
Complimentary Delight Box
DOWNLOAD OUR NEW APP
Looking for an all-in-one travel solution that enables you to travel comfortably, on time, noise-free and still fits right in your pocket? Look no further than the Fresh Bus mobile app!
Easy Booking
Exclusive Offers
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FREQUENTLY ASKED QUESTIONS
When should I reach the Boarding Point?
Passenger should report to the boarding point 15 mins prior of the Boarding time.
Does booking online cost me more?
No, the fare will remain the same, however you could be benefited by discount offers.
Do you have separate seats for Ladies passenger?
Yes, once single lady seat is booked in seater coaches, the adjacent seat will be allotted to lady traveller only.
Do you have half ticket charges for the children?
No, half ticket charges are not available. Children aged 5 years and above will be charged full ticket fare.
Why are different seats priced differently?
The seats which are priced with high fare are considered as Premium seats.
Can the ticket be transferred to another passengers?
The ticket is not transferable because it will be verified with the name of the registered passenger.
Why it is mandatory to provide the passenger mobile number while booking a ticket(s)?
Yes, it is mandatory to provide mobile number to provide information such as mTicket, Vehicle number, tracking details and any other update related to the schedule of the service.
What to do if I have entered incorrect mobile number while booking a ticket. Do I get the mTicket on different number?
Yes, the mTicket will be sent to the entered mobile number but we request you to recheck the contact number while booking the ticket and in case of incorrect phone number, please contact our customer support team.
What are the payment options available on the website to book ticket(s)?
You can book the ticket through Debit Card, Credit Card, Internet Banking, and eWallets.
Is it safe to use my Credit/Debit on this site?
Yes, we deployed best in security, and it is safe to do transactions on the website.
What do I do if amount is deducted and Ticket is not booked?
If the amount is deducted and ticket is not confirmed, the amount will be reverted back to the same account from which the payment was made within 2-7 business working days. If the amount is not credited within the timeline, please reach out to us on our support team on [email protected] along with the Bank statement from the date to booking to till date.
How will I get refund if I cancel the ticket?
Post cancellation, the refund amount will be reverted back to the same account from which the payment was made in 2-7 working days.
Do I get the refund if I missed the bus?
No, the refund will not processed if the passenger misses the bus.
If a customer cancels a ticket before 4 hours of the journey, when will the refund be processed?
Once tickets are cancelled, Fresh Pass balance would be replenished immediately.
Can I do partial cancellation on my ticket?
Yes, you can cancel the seats that you want to.
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About Fresh Bus
Company
Fresh Bus Private Limited
Registered Address : Freshbus Depot, No.28/23/223/99C, Ward 160, Rajarajeswari Negara Ward O&M18, Rajarajeshwarinagar, Bangalore, Bangalore South, Karnataka, India, 560098
Corporate Address : 11 Floor Sri Harsha Icon, Financial District Hyderabad Telangana India, Gachibowli, K.V.Rangareddy, Seri Lingampally, Telangana, India, 500032
[email protected]
+91 707 5511 729
